Return policy
Eligibility: Items can be returned only if the ordered item is defected or wrong size.
Return Process
1. DM our customer service team @taarabysamiya with your order number and reason for return. You can contact us on Instagram @taarabysamiya or message us on Whatsapp Number +923140359080
2. Once your return is approved, we’ll provide instructions on how to ship the item back.
3. Return shipping costs are the customer’s responsibility unless the return is due to a defective or incorrect item.
Refunds
- Once we receive and inspect your return, we’ll notify you via DM/phone/email.
- If approved, the refund will be processed within 7-10 business days to your bank account.
- Please note that original shipping charges are non-refundable.
Exchanges
we only offer size exchange policy in the same article. The customer is responsible to bear all the delivery charges.
Damaged or Defective Items
If you received a damaged or defective item, please contact us within 48 hours of delivery.